KIROSÉ is a modest fashion label based in Switzerland. We operate exclusively online and do not have a physical store.

We currently ship within Switzerland only

Orders are processed within 1–3 business days. During peak periods, processing may take a little longer. Delivery within Switzerland typically takes 2–3 business days.

There is no general right of return.
Returns or exchanges are only accepted for defective or faulty products.

In such cases, the customer must submit a complaint within 5 days of receipt via email to info@kirose.ch, including clear proof of the defect (e.g., photos or videos).

Return items must be:
✅ Unworn & in original condition
✅ In original packaging with tags attached

For more information visit our Terms & Conditions or our Shipping & Returns page.

We accept:
TWINT, Visa, Mastercard, Apple Pay, Google Pay

No! When ordering within Switzerland, you don’t pay any extra customs duties or taxes.